Posts Tagged Appeal

‘Face’vertising

I am a facebook user.  I have a ‘profile’.  I have 300-something ‘friends’.  Many of whom I have lost contact with in recent years so it’s especially nice to catch up.  I enjoy looking at the status updates of my friends to see what’s going on in their lives…

 I would not describe myself as someone who regularly watches television ads.  As a researcher, I sometimes find myself noticing when a client’s ad comes on but overall I find that I’m much more of a channel surfer when the program I’m watching goes to commercial.  In fact, I tend to have a ‘backup’ show running simultaneously so I have a channel to switch to when ads come on.  I’ll even go as far as waiting 20 minutes into a program to being watching it, so I can be sure to avoid all the commercials. 

 t’s amazing how many more products and concepts I’m receptive to when I’m ‘facebooking’.  Whenever a ‘friend’ posts that they ‘like’ such and such store or product, I without a doubt will click on said store or product to see what it’s all about.  Sometimes it leads to further investigation and sometimes it doesn’t, but it is definitely a much stronger method of getting me to care about or be interested in something…First, it’s an online word-of-mouth from someone I know and therefore have a certain trust in or background on.  Second, I’m already on the computer so the motivation to go and investigate a product or idea is much higher than when I’m sitting in front of the TV or if I’m somewhere reading a magazine. 

 

Not only that, for every product I click on, there’s a chance I will decide to ‘like’ it myself, thereby exposing all 300-something of my friends to the idea. 

 

I’d bet it’s not long before advertisers forgo TV and move entirely online.

 

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Beware of the Appeal

‘Appeal’ is a very controversial measure.

A consumer today reminded me to BEWARE OF THE APPEAL QUESTION. Consumer asked whether she should base her choice on the option that appealed to her most or the one that would make her purchase the product.  Honestly, this is something that I always consider when phrasing an appeal-type question.  Appeal is so broad a ‘concept’ that it can be confusing and it is difficult to define how exactly the consumer is interpreting the question. Think of all the times when something appeals but might not necessarily be the choice behavior.

This chocolate cake appeals to me (but I dare not eat it).

This man really appeals to me (but I wouldn’t want to marry him).

Better to ask whether the stimuli (package, advertising, logo, image etc) makes you interested in the product – because interest is closer to purchase intent, while still including the notion of appeal.   But apparently I dropped the appeal word  in there some place.  Good thing is I was reminded to beware.

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